About Us
Jim West, Owner of My Personal Plumber (Left) finally took the Plunge. Steve Koscoe, Jim’s Step-Dad Founder and Certified Master Plumber of My Personal Plumber (Right) along with his wife Nancy Koscoe decided it was time to retire. This transition was over 40 years in the making. Now, when you call My Personal Plumber you will speak to Jim directly as he assesses your situation and does everything possible to help you over the phone. Heather the office manger will contact you to set up an appointment if Jim find’s your needs require a visit from one of our technicians.
Jim, like Steve is a dedicated family man and has always considered his technicians and customers as an extension of his family. Jim is dedicated to this company and it’s customers. When this company was founded service was job #1 and that will continue, you have my word.
This family-owned and operated company was started over 25 years ago under the name Steve Koscoe Plumbing. In 2007 the dba “My Personal Plumber” was added for marketing and branding purposes. We love it when our customers refer their Personal Plumber. We are a word of mouth company. Our customer service and skilled workers have our customers talking. Take a look at our reviews. Also, we have been registered with the Better Business Bureau since July of 2000 and have proudly maintains an A+ Rating.
You will always get a skilled plumber who truly cares about serving our customers’ needs and respect your property. We always leave the work area clean during and after work is performed. We wear shoe covers and gloves. If you have a request we listen. You put your trust in the hands of our skilled plumbers and we provide excellent service at a competitive price. Our price list covers the type of jobs most often required. When we dispatch our technicians they come with a fully stocked “Warehouse on Wheels” for every service call. This allows us to be prepared for those unknown challenges that happen in the field. Our goal is to complete each service call on the first visit in a timely and efficient manner. Our rolling “Warehouse on Wheels” helps us accomplish this goal. Rest assured that you will always have a qualified person working on your property. Our Team always makes time for the latest seminars and product updates to keep the company out in front for both service and knowledge.
Give us a call we look forward to being your Personal Plumber.
